Supervisor, Fleet Services

Employment type: Full-time
City: Kitchener
Last visit: 2014-10-24
Author's ads: 1

Posted: 2014-10-24


The primary role of this full-time position calls for a team leader that will provide direct support to the Manager, Fleet Services in the implementation and ongoing management of the centralized fleet management business program. This will include asset management and procurement planning, client service level agreements and service improvement, fleet policy and procedure framework, business systems, metrics and measurement, performance standards and quality assurance programs.

Supervisory duties include coordinating daily operations related to the efficient delivery of in-house and contract maintenance and repairs to all Regional vehicles and equipment. This will range from providing advice to Regional departments concerning repairs, modifications and maintenance, to administering corporate policy and procedures regarding shop operations and safety, preventative and predictive maintenance programs, fleet and materials management programs, and the Fleet Maintenance Management System.

Work is divided between a standard office and a garage environment, and is subject to occasional travel. 

More specifically, as Supervisor, Fleet Services, you will:

Initiate work orders and coordinate work schedules.

Assess vehicles or equipment requiring emergency repairs, and coordinate with Fleet Services lead hands to determine the problem and what is required.

Assist lead hands in sourcing parts.

Monitor system data integrity.

Develop and maintain preventative and predictive maintenance programs.

Coordinate studies for new products, procedure development, and quality standards.


To assume the role of Supervisor, Fleet Services, you will have the following profile:

Thorough practical knowledge of fleet service operations and management; the administration of such an operation; technical knowledge of light/heavy vehicles and equipment, their systems, maintenance, and repair; maintenance management systems; fleet replacement strategies; as well as a working knowledge of administrative policies and procedures; normally acquired through the attainment of Journeyperson status as an Automotive Service Technician (310S) and Truck & Coach Technician (310T or equivalent, plus significant, progressively responsible experience in fleet maintenance and management. 

Thorough knowledge of motor vehicle legislation and safety regulations, as well as the Occupational Health and Safety Act. 

Analytical, research, problem-solving and organizational skills, to plan and develop objectives; develop and maintain preventative and predictive maintenance programs; coordinate program requirements, including administrative and technical components; participate in the development of guidelines and procedures; and review equipment requirements. 

Human relations and communication skills, to advise, supervise, instruct and train staff in specific work methods or procedures; coordinate work schedules and procedures; motivate staff to achieve goals and objectives; respond to inquiries from client department staff; advise staff of system requirements; and participate as an effective team member. 

Proficiency in the operation of a computer using such software programs as Word, Excel, as well as a Fleet Maintenance Management System. 

Ability to read and interpret service data manuals, manufacturers’ updates, repair and parts manuals, and technical articles. 

Ability to clearly communicate recommendations to management and other staff members; verbally provide assistance to staff; exchange detailed information with other municipalities and agencies; and prepare and deliver verbal presentations concerning system requirements and standards and equipment evaluations to Fleet Services staff, client departments, and external agencies. 

Ability to order parts, complete purchase requisitions, and prepare cost-benefit analyses. 

Ability to support and project values compatible with the organization.

A valid GZ driver's licence, a satisfactory driving record, and ability to attain a DZ driver's licence within the probationary period; OR a valid DZ driver's licence and a satisfactory driving record upon hire.


Making a Difference – Every Day.

The Region of Waterloo serves a vibrant, diverse community of more than 560,000 people across three cities and four townships in the Greater Golden Horseshoe area of Southern Ontario. Committed to service, integrity, respect, collaboration and innovation, our focus is on inspiring community trust by delivering quality services to our residents while creating a positive, inclusive work environment that leverages the full potential of a talented, skilled and diverse workforce.

In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.

Please visit our website, at, for a detailed position description and to apply online before 11:59 p.m November 3, 2014. If you prefer, send your resume, quoting competition number 2014-1633,to: The Regional Municipality of Waterloo, Human Resources, 150 Frederick Street, 3rd Floor, Kitchener, ON  N2G 4J3.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Career Level: Experienced

Years of Relevant Experience: Any

Industry: Government and Public Sector

Job Function: Operations